Organizational Behavior

TIẾNG VIỆT

Modules

Organizational Behavior

ORGANIZATIONAL BEHAVIOR

Course Code: BUS1102

Course duration: 03 credits

Prerequisites: Management

Lecturer in charge: MBA. Nguyen Minh Chau

Supporting lecturer:

MBA. Nguyen Minh Thoai
MBA. Nguyen Thi Hong Gam

Materials for the course:

Nguyen Huu Lam (2011), Organizational Behavior, Labor-Social Publishing House

The curriculum is based on the lectures and specialized books used in the SAV, which is a training and education program aimed at supporting Vietnam in the transition to a market economy.

Multiple-choice exercises and case studies are interwoven into the content, which makes the curriculum general and practical.

References:

1. Ken Blanc Hard, Paul Hersey (2009), Organizational Behavior Management, Statistical Publishing House

This book focuses on twenty important topics in both theoretical and practical aspects of organizational behavior management.

2. Hellrigel, D., Slocum, J., & Woodman (2009), Organizational Behavior. (9^th edition), South Western College: Thomson Learnin

3. Robbins S.P. (2009), Organizational Behavior, United States of America: Prentice-Hall International Inc.

4. Marcic, D., Seltzer, J., & Vail, P. (2001). Organizational Behavior: Experience and Cases. (6^thedition.). Minneapolis: West.

COURSE GOALS

The course is about individual and group behaviors in an organization. By investigating changes and conflicts in behavior between individuals and between groups within the organization, learners can design and change organizational behavior to be more effective in business and communication. The course will help students gain more knowledge of organizational behavior, and gain skills and experience as well as confidence, so that students meet the demands of both domestic and foreign enterprises and many other organizations.

At the end of this course, the student's knowledge is assessed according to standards of the Business Administration sector's standard organizational behavior subject. Response levels are categorized according to Benjamin S.Bloom's six levels of cognition (1956).

Course Desiption

Based on the foundations of management, psychology and sociology, Organizational Behavior provides basic knowledge which is necessary for managers. The course helps future managers understand the internal and external causes and effects that lead to the behavior of individuals and groups within the organization. They can also learn methods to solve some management issues related to human resources in the organization. All managers need these skills in order to manage subordinates, communicate with higher managers, and successfully manage organizational change. These methods and skills are very practical in Vietnam when enterprises and organizations are forced to innovate.

EXPECTED LEARNING OUTCOMES

CRITERIA	CODE	EXPECTED LEARNING OUTCOMES	CAPACITY
KNOWLEDGE	1.1.1.3.	Apply knowledge of Social Sciences and Humanities to solve organizational and management issues
	1.1.2.3.	Be able to understand and systematize basic knowledge in economics and business
	1.1.3.1.	Understand knowledge and ability to think systematically when resolving organizational issues
	1.1.3.5.	Ability to apply knowledge to plan and organize business activities
SKILLS	2.2.1.2.	Ability to evaluate, analyze, synthesize and provide solutions
	2.2.2.1.	Be able to form ideas and plan business activities
	2.2.3.1.	Ability to think systematically when approaching issues in life and the business environment
	2.2.4.1.	Ability to be aware of one's own characteristics, personality and knowledge
	2.2.4.4.	Be able to manage resources and time
	2.2.5.4.	Have a professional attitude in problem solving
	2.3.1.2.	Ability to establish an effective communication structure with partners.
	2.3.1.4.	Ability to present problems or ideas effectively in front of a crowd
	2.3.1.5.	Ability to listen and apply critical thinking to the problem
	2.3.2.1.	Ability to form a team independently
	2.3.2.2.	Ability to organize team activities to achieve goals
	2.3.2.4.	Ability to integrate with others in group
attitudes	3.4.1.3.	Recognize the benefits that business brings to society
	3.4.2.1.	Respect cultural diversity in the organization
	3.4.2.2.	Ability to manage conflict in the organization
	3.4.2.5	Ability to manage change in business
	3.4.3.2.	Ability to study independently and update new knowledge into business

COURSE ASSESSMENT

ASSESSMENT TYPES		ASSESSMENT EVIDENCE	COURSE LEARNING OUTCOME	PERCENTAGE %
PROCESS ASSESSMENT (30%)	DISCUSSION GROUPS (The groups discuss the situation in the content of the subject.Each team will have 45 minutes to prepare, present and answer questions from all other members in class)	10%
		Evaluate your presentation skills and presentation content.	1.1.1.3, 1.1.2.3, 1.1.3.1, 1.1.3.5, 2.2.1.2, 2.2.2.1, 2.2.3.1, 2.2.4.1, 2.2.4.4, 2.2.5.4, 2.3.1.2, 2.3.1.4, 2.3.2.2, 2.3.2.4	50%
		Evaluate the ability to understand learning content, communication skills through questioning and answering questions when interacting with groups or lecturer.	1.1.1.3, 1.1.2.3, 1.1.3.1, 1.1.3.5, 2.2.1.2, 2.2.2.1, 2.2.3.1, 2.2.4.1, 2.2.4.4, 2.2.5.4, 2.3.1.2, 2.3.1.4, 2.3.1.5, 2.3.2.2, 2.3.2.4	50%
	ROLE PLAY (The groups will be informed the content and time to prepare for Role Play activity.Each group will have 15 minutes to prepare and complete this activity).	10%
		Evaluate scenarios relating to conflict and conflict resolution within the organization	1.1.1.3, 1.1.2.3, 1.1.3.1, 2.2.1.2, 2.2.3.1, 2.2.4.1, 2.3.2.1, 2.2.5.4, 2.3.2.2, 2.3.2.4, 3.4.2.2	50%
		Evaluate the ability to express a script and ensure meeting the specified time	1.1.1.3, 1.1.2.3, 1.1.3.1, 2.2.1.2, 2.2.3.1, 2.2.4.1, 2.3.2.1, 2.2.4.4, 2.2.5.4, 2.3.2.2, 2.3.2.4, 3.4.2.2	50%
	MAKE A CLIP (The groups will be informed about the content and preparation time. Each group will have 15 minutes to prepare and present the clip.)	10%
		Evaluate the creative ideas of the groups and the content of the clips	1.1.1.3, 1.1.2.3, 1.1.3.1, 2.2.1.2, 2.2.3.1, 2.2.4.1, 2.3.2.1, 2.2.5.4, 2.3.2.2, 2.3.2.4, 3.4.2.1, 3.4.2.5	50%
		Evaluate how to implement the clip idea and ensure that it meets the the specified time.	1.1.1.3, 1.1.2.3, 1.1.3.1, 2.2.1.2, 2.2.3.1, 2.2.4.1, 2.3.2.1, 2.2.4.4, 2.2.5.4, 2.3.2.2, 2.3.2.4, 3.4.2.1, 3.4.2.5	50%
MID-TERM ASSESSMENT (20%)	WRITING (The test includes 5 sentences from chapter 1 to chapter 5. Each sentence contains theoretical and practical content - 2 points / sentence, time to do: 60 minutes)	20%
		Evaluate the comprehension of the complete theoretical content.	1.1.1.3, 1.1.2.3, 1.1.3.1, 1.1.3.5, 2.2.1.2, 2.2.3.1, 2.2.4.4, 2.2.5.4, 3.4.1.3, 3.4.3.2	40%
		Evaluate the capability for practical application of theory.	1.1.1.3, 1.1.2.3, 1.1.3.1, 1.1.3.5, 2.2.1.2, 2.2.3.1, 2.2.4.4, 2.2.5.4, 3.4.1.3, 3.4.3.2	40%
		Evaluate the ability to think systematically, apply reasoning, and write skillfully.	1.1.1.3, 1.1.2.3, 1.1.3.1, 1.1.3.5, 2.2.1.2, 2.2.3.1, 2.2.4.4, 2.2.5.4, 3.4.1.3, 3.4.3.2	20%
END OF SEMESTER ASSESSMENT (50%)	WRITING (60 minutes test includes 3 questions containing theoretical and practical content)	50%
		Evaluate the knowledge and comprehension of students, the ability to systematize and apply knowledge to present issues, and clarify the content of the question.	1.1.1.3, 1.1.2.3, 1.1.3.1, 1.1.3.5, 2.2.1.2, 2.2.3.1, 2.2.4.1, 2.2.4.4, 2.2.5.4, 3.4.1.3, 3.4.3.2	50%
		Evaluate the ability to think logically, to combine theory with practice relevant to the question.	1.1.1.3, 1.1.2.3, 1.1.3.1, 1.1.3.5, 2.2.1.2, 2.2.3.1, 2.2.4.1, 2.2.4.4, 2.2.5.4, 3.4.1.3, 3.4.3.2	20%
		Evaluate creativity, the ability to detect problems in organizational behavior from theory to reality	1.1.1.3, 1.1.2.3, 1.1.3.1, 1.1.3.5, 2.2.1.2, 2.2.3.1, 2.2.4.1, 2.2.4.4, 2.2.5.4, 3.4.1.3, 3.4.3.2	20%
		Evaluate the ability to present an academic writing, using extensive knowledge to solve problems.	1.1.1.3, 1.1.2.3, 1.1.3.1, 1.1.3.5, 2.2.1.2, 2.2.3.1, 2.2.4.1, 2.2.4.4, 2.2.5.4, 3.4.1.3, 3.4.3.2	10%