Production And Operations Management

PRODUCTION AND OPERATIONS MANAGEMENT - POM

 

Course code: BUS1106

Time: 03 credits

 prerequisites: Management

Lecturer: MBA. Tran Thi Y Nhi

Supporter: MBA. Nguyen Thi Kim Oanh

Documentary:

          Dong Thi Thanh Phuong (2011), Production and Operations Management, Lao đong – Xa hoi Publishing.

          Presenting modern and practical concepts, combine basic theory and practical situations useful about production and operations management for the students, operation manager to study and work

References:

1. Everell, E.Adam and Ronald Jebert (2009), Production and Operation Management, Prentice Hall.

2. Albert Porter (2015), Operations Management, 2rd Ed, USA: Thomson O.C. Ferrell & M.D. Hartline (2005), Marketing Management, 3rd Ed, USA: Thomson.

3. William J Stevenson (2013), Operations Management, 12th Edition, McGraw-Hill.

4. Ho Tien Dung (2008), Production and Operations Management, Lao đong Publishing.

COURSE GOALS

          Provide specific knowledge to use resources in production to make best goods and service: the lowest cost, best quality and most satisfied service. Manage all of decision making to help production and operation decisions in allowed conditions.

          End of course, students’s knowledge will be evaluated by outcomes of Production and Operation Management Course, in outcomes of Bachelor of Business Administration Program. Response levels are categorized based on 6 levels of awareness scale of Benjamin S.Bloom (1956).

Course Desription

          Production and Operation Management is a field of management related to design, and control production process and design activities in the production of goods or service. It involves ensuring that activities are effective in lowest cost and highest efficiency to meet  the requirements of customers.

          It involves managing the input conversion process (materials, labor and resources) on the outputs (goods and/ or service).

          The most appropriate method of learning is the visual method and the method of practice. Course helps learners anticipate needs, plan resources, and schedule production.

EXPECTED LEARNING OUTCOMES

CRITERIA

CODE

EXPECTED LEARNING OUTCOMES

CAPACITY

KNOWLEDGE

1.1.1.2.

Apply knowledge of mathematics, natural sciences to research and solve business problems

 

1.1.2.1.

Have basic knowledge of microeconomics, macroeconomics and management theories

 

1.1.2.3

Have ability to understand and systematize basic knowledge in economics and business

 

1.1.3.2.

Understand the principles of management, competition, production, investment, distribution and customers.

 

1.1.3.5.

Have ability to apply knowledge to the plan and organize business activities

 

SKILLS

2.2.1.1.

Have ability to identify and detect problems in production and business

 

2.2.1.2.

Have ability to evaluate, analyze, synthesize and provide solutions

 

2.2.1.4.

Have ability to manage a specific activity such as business plans

 

2.2.2.2.

Have ability to evaluate business plans, projects and policies

 

2.2.3.2.

Have ability to sort out problems and interact within the system

 

2.2.3.3.

Have ability to sort out and prioritize actions in problem solving

 

2.2.4.1

Develop self-awareness of one’s characteristics, personality traits and knowledge

 

2.2.4.4

Have ability to manage time and other resources

 

2.2.5.2.

Demonstrate persistence and flexibility in solving business problems

 

2.2.5.4.

Demonstrate a professional attitude when solving a business problem

 

2.3.1.2.

Have ability to establish an effective communication structure with partners

 

attitudes

3.4.1.3

Be aware of the benefits that business brings to society

 

3.4.1.5.

Have ability to develop a global perspective

 

3.4.2.2

Have ability to manage conflicts in the organization

 

3.4.2.4

Have ability to manage business risks

 

3.4.3.4.

Have ability to use methods and tools for research

 

3.4.3.5

Ability to grasp and apply new technology to achieve career goals

 

 

 

COURSE ASSESSMENT

ASSESSMENT TYPES

ASSESSMENT EVIDENCE

COURSE LEARNING OUTCOME

PERCENTAGE %

PROCESS

ASSESSMENT (25%)

EXAM

Students do 2 exercisesin chapters 2 and 3 for 60 minutes in class.

Students use the syllabus.

25%

The test is done all right.

Use the formula of chapter 2 to prove the reason for the result.

If the answer is correct, the content inside the wrong method, formula or wrong data is still counted as false.

1.1.1.2, 1.1.2.3, 1.1.3.2, 1.1.3.5, 2.2.1.1, 2.2.3.2, 2.2.4.4, 2.2.4.4, 2.2.5.4, 3.4.2.4, 3.4.3.4, 3.4.3.5,

50%

The test is done all right.

Use the formula of chapter 3 to prove the reason for the result.

If the answer is correct, the content inside the wrong method, formula or wrong data is still counted as false.

1.1.1.2, 1.1.2.3, 1.1.3.2, 1.1.3.5, 2.2.1.1, 2.2.3.2, 2.2.4.4, 2.2.4.4, 2.2.5.4, 3.4.2.4, 3.4.3.4, 3.4.3.5,

50%

MIDDLE TERM

ASSESSMENT (25%)

EXAM

Students do 2 exercisesin chapters 4 for 60 minutes in class.

Students use the syllabus.

25%

The test is done all right.

Use the formula of chapter 4 (part 1) to prove the reason for the result.

If the answer is correct, the content inside the wrong method, formula or wrong data is still counted as false.

1.1.1.2, 1.1.2.3, 1.1.3.2, 1.1.3.5, 2.2.1.1, 2.2.3.2, 2.2.4.4, 2.2.4.4, 2.2.5.4, 3.4.2.4, 3.4.3.4, 3.4.3.5,

50%

The test is done all right.

Use the formula of chapter 4 (part 2) to prove the reason for the result.

If the answer is correct, the content inside the wrong method, formula or wrong data is still counted as false.

1.1.1.2, 1.1.2.3, 1.1.3.2, 1.1.3.5, 2.2.1.1, 2.2.3.2, 2.2.4.4, 2.2.4.4, 2.2.5.4, 3.4.2.4, 3.4.3.4, 3.4.3.5,

50%

TERM

ASSESSMENT(50%)

EXAM

Students do 4 exercisesin chapters 2,3,4,5 for 60 minutes in class.

Students use the syllabus

50%

The test is done all right.

Use the formula of chapter 2 to prove the reason for the result.

If the answer is correct, the content inside the wrong method, formula or wrong data is still counted as false.

1.1.1.2, 1.1.2.3, 1.1.3.2, 1.1.3.5, 2.2.1.1, 2.2.3.2, 2.2.4.4, 2.2.4.4, 2.2.5.4, 3.4.2.4, 3.4.3.4, 3.4.3.5,

20%

The test is done all right.

Use the formula of chapter 3 to prove the reason for the result.

If the answer is correct, the content inside the wrong method, formula or wrong data is still counted as false.

1.1.1.2, 1.1.2.3, 1.1.3.2, 1.1.3.5, 2.2.1.1, 2.2.3.2, 2.2.4.4, 2.2.4.4, 2.2.5.4, 3.4.2.4, 3.4.3.4, 3.4.3.5,

30%

The test is done all right.

Use the formula of chapter 4 to prove the reason for the result.

If the answer is correct, the content inside the wrong method, formula or wrong data is still counted as false.

1.1.1.2, 1.1.2.3, 1.1.3.2, 1.1.3.5, 2.2.1.1, 2.2.3.2, 2.2.4.4, 2.2.4.4, 2.2.5.4, 3.4.2.4, 3.4.3.4, 3.4.3.5,

30%

The test is done all right.

Use the formula of chapter 5 to prove the reason for the result.

If the answer is correct, the content inside the wrong method, formula or wrong data is still counted as false.

1.1.1.2, 1.1.2.3, 1.1.3.2, 1.1.3.5, 2.2.1.1, 2.2.3.2, 2.2.4.4, 2.2.4.4, 2.2.5.4, 3.4.2.4, 3.4.3.4, 3.4.3.5,

20%

RUBRIC FOR ASSESSMENT: ON A SCALE OF 1-10

                      Score

Criteria

(Bloom Scale)

<5

5-<7

7-<9

9-10

Knowledge (70%)

Ability to remember and understand the knowledge.

No need for analysis ability.

Using knowledge to solve problem. Listening and counteract

Apply knowledge and methods in a reasonable way.

Analyze the problem deeply

Use a deep understanding, knowledge and methods. Analyze the problem deeply and logical

Style of writing, reasoning and form of presentation (30%)

Writing relatively hard to understand

Writing is easy to understand

Writing is easy to understand, logical

Writing is easy to understand, logical. Good presentation



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