Managerial Skills Development

TIẾNG VIỆT

Modules

Managerial Skills Development

MANAGERIAL SKILLS DEVELOPMENT

Subject code: BUS1310

Credit number: 03 credits

The prerequisite subjects: Management

Main lecturer: MBA.Nguyen Hoang Diem Huong

Assistant lecturer: MBA. Nguyen Thi Phuong Thuy

Main Reference:

Nguyen Quoc Tuan, Nguyen Thi Loan (2010), Managerial Skills Development, Financial Publishing House.

This curriculum provides knowledge and guides to the behavior for each skill: individual skills, skills among people, creation and teamwork skills. Each field of skills mentioned above will be separated into 5 parts: skill evaluating, skill learning, skill analyzing, skill practicing, and application.

Learners will be interested in what they learn and practice in this subject.

Other References:

1. Nguyen Van Quy (2006), An effective group working method, General Publishing House, HCM city.

2. John Adair (2008), Development for leadership skills, General Publishing House, HCM city.

3 .John C. Maxwell (2012), Development for leadership skills, Labor – SocialPublishing House.

4. Yukio Okubo (2015), Capacity Development and Promotion in Japanese Enterprises, Labor Publishing House.

COURSE GOALS

Support students to gain some basic knowledge about managerial skills and soft skills which are necessary for a administrator in the future.

Student will understand basic theories and apply skills that are studied for life or work.

At the same time, students also practice several skills such as Personal Stress Managing skills, Problem-Solving skills, Conflict resolving skills, Teamwork skills, Meeting Planning skills, Leadership skills, Presentation skills, and how to maintain a team's productive spirit.

At the end of the course, knowledge of students will be evaluated based on output criteria of the Managerial Skill Development course, which is specified in the output criteria of the Business Administration Program. Learning capability will be classified based on 6 levels of cognitive in the Taxonomy of Benjamin S. Bloom (1956).

Course Desription

Managerial Skills Development is a course that provides some essential soft skills for everyday life as well as for work. To gain these skills, students must understand basic theories. Moreover, students have to practice, observe and experience from practical cases. This subject will instruct you how to decrease stress temporarily, "media support" principles, strategies to create power in an organization, methods to solve problems, methods to manage conflict consistently and apply basic skills of teamwork in learning and working. This subject helps a lot of people in terms of business, administration, social activities, work with people in community, etc.

This subject also helps student get on well with working after graduating and rapid career promotion.

EXPECTED LEARNING OUTCOMES

CRITERIA	CODE	EXPECTED LEARNING OUTCOMES	CAPACITY
KNOWLEDGE	1.1.1.3.	Apply knowledge of Social Sciences and Humanities to solve organizational and management issues.
KNOWLEDGE	1.1.3.1.	Understand knowledge and ability to think systematically in resolving organizational issues.
SKILLS	2.2.1.2.	Ability to evaluate, analyze, synthesize and provide solutions
	2.2.3.3.	Ability to organize and identify the key elements in problem solving
	2.2.4.1.	Ability to be aware of one's own characteristics, personalities and knowledge
	2.2.4.4.	Be able to manage resources and time
	2.2.5.3.	Be ethical, honesty and responsibility
	2.3.1.4	Ability to present problems effectively or ideas in front of crowd
	2.3.1.5.	Ability to listen and critical thinking about the problem
	2.3.2.1	Ability to form a team independently
	2.3.2.2	Ability to organize team activities to achieve goal
	2.3.2.3	Able to develop team
	2.3.2.4.	Ability to incorporate with others in group
attitudes	3.4.1.4.	Be aware of the current issues
	3.4.2.2.	Ability to manage the conflict in the organization
	3.4.2.3.	Ability to adapt in a multicultural environment
	3.4.3.1.	Be conscious of participating in physical, intellectual and mental health activities
	3.4.3.3.	Ability to build personal goals with career development

COURSE ASSESSMENT

ASSESSMENT TYPES		EVALUATION STANDARDS	COURSE LEARNING OUTCOME	PERCENTAGE %
PROCESS (20%)	Practical applications: Each groups of students will apply an assigned management skill to a real-life situation. Groups have to discuss to make a video clip about their applications	50%
		Task distribution Interraction and coordination among the members	2.2.3.3, 2.2.4.1, 2.2.4.4, 2.3.1.5, 2.3.2.2, 2.3.2.4, 3.4.2.3, 3.4.3.1.	20%
		Relevant to the topic	2.2.1.2, 2.2.3.3.	20%
		Applicability level (Is the content theory-based and highly pratical?)	1.1.3.1, 2.2.5.3, 2.3.2.1, 3.4.1.4, 3.4.2.2.	20%
		Does the video grab the audiences’attention?	3.4.2.3, 2.2.5.3, 2.3.1.5.	20%
		Time management skill of the group	2.2.4.4	20%
		20%
	Individual assignment: Stress level test Mind map	Ability to analylize the issue	1.1.1.3, 1.1.3.1, 2.2.1.2.	20%
		Ability to apply theory to practice	1.1.3.1, 2.2.5.3, 2.3.2.1, 3.4.1.4.	60%
		Ability to manage time	2.2.4.4.	10%
		Logical structure and nice display	2.2.3.3.	10%
		30%
	Group assignment Communication situations Strategy Communication within the group	Ability to coordinate and orgainze the group	2.3.2.1, 2.3.2.2, 2.3.2.3, 2.3.2.4.	10%
		The role of team leaders and solving the problems and conflicts in the teams	2.2.3.3, 3.4.2.2.	10%
		Ability to apply theory to practice	1.1.3.1, 2.2.5.3, 2.2.5.4, 2.3.2.1, 3.4.1.4.	50%
		Logical thinking and coherent arguments	1.1.3.1, 2.2.1.2, 2.3.1.5, 3.4.3.3.	20%
		Ability to manage time	2.2.4.4.	10%
MID-TERM ASSESMENT (20%)	Present the common cultural values of other countries (each group chooses a country, then, present to the class about the chosen country’s cultural values. The presentation could be videos, role plays,…)	20%
		Task distribution Interraction and coordination among the members	2.2.3.3, 2.2.4.1, 2.2.4.4, 2.3.1.5, 2.3.2.2, 2.3.2.4, 3.4.2.3, 3.4.3.1.	20%
		Well-organized reports	1.1.1.3, 2.2.3.2, 2.2.3.3.	20%
		Content: define correctly common cultural values of countries	2.2.1.2, 2.3.1.5, 2.3.2.2., 2.2.5.3.	20%
		Presentation: presentation effectiveness, utilizing presentation tools	2.2.5.4, 2.3.1.4, 2.3.1.5.	20%
		Ability to manage time	2.2.4.4.	20%
FINAL ASSESSMENT (60%)	A 60-minute exam includes 5 questions about theory and case studies	60%
		Level of knowledge and understanding of students, the ability to systematize and apply knowledge to present and explain a specific subject matter of the course.	1.1.1.3, 1.1.3.1,2.2.1.4, 2.2.3.3, 2.2.4.4, 2.2.5.3, 3.4.3.1, 3.4.3.3.	60%
		Logical thinking, strong arguments, combining theory and reality to give oppinions about a subject matter in the course	1.1.3.1, 2.2.3.2, 2.2.3.3, 2.2.4.4, 2.2.5.4	20%
		Ability to solve the case study	1.1.3.1, 2.2.3.2, 2.2.3.3, 2.2.4.1, 2.2.5.3, 2.2.5.4, 3.4.2.2.	20%